Property Management Exit Survey

Homeowner Name *

Property Address *

Management End Date * +

How long have you been using our service? *

Please briefly explain why you are canceling. *

What could we have done differently that would have kept you from canceling?

Do you plan on replacing this service with a similar service provided by a different company, or discontinuing this service altogether? *

Switching to another company

Discontinuing altogether

Selling Property

Name & Address of New Company

Please rate the following aspects of our service. *

	Very Good	Good	Neutral	Bad	Very Bad
Customer Service	Very Good	Good	Neutral	Bad	Very Bad
Ease of Use of PM software	Very Good	Good	Neutral	Bad	Very Bad
Price	Very Good	Good	Neutral	Bad	Very Bad

Compared to other services of this type, how would you rate our service? *

Overall, how satisfied were you with our service? *

Overall, how easy was the cancellation process? *

Would you recommend this service to others? *

Yes

No