Reservations require a credit card number that we will only charge if you do not call/email to cancel at least 48 hours before your scheduled rental. If you fail to do so, we will bill your card for each day of the reservation.
All cancellations need to be e-mailed to shop@poisonspiderbicycles.com, more than 48 hours in advance.
Bikes can be picked up any time after 8am (9am during Winter hours, Summer hours 9am-6pm) on the first day of your rental and must be dropped off before 5:00 pm on the last day of your rental (2pm summer). When you pick up your bikes, all riders will be asked to read and sign a waiver. All riders are required to be present. The adult rider whose name is on the reservation must have a valid ID and credit card present at the time of rental.
Your rental must be paid in full before leaving the shop. Each rider must be present for a brief safety instruction and orientation on the use of the rental equipment. **Due to situations out of our control, the bike you request may be different upon arrival.