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BEC Service Request Form
Please complete the below form so we can proceed with scheduling your service.
Physical Site
Customer Type
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Building Owner/Engineer
Tenant
Suite Specific
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Yes
No
System Type
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Fire Alarm System
Security System
Distributed Antenna System
Fire Fighter Surveillance System
Other
Other
Building Name
*
Suite Number
*
Suite Name
*
Address
*
City
*
State
*
Zip
*
Contact Name
*
Contact Email
*
Contact Phone
*
Billing Information
Billing Address Same as Above
Building Name
*
Address
*
City
*
State
*
Zip
*
Name on Card
*
Credit Card Type
*
Visa
MasterCard
American Express
Discover
Credit Card Number
*
CSV Code
*
Expiration Date (mm/yy)
*
Purchase Order
*
AP Contact
*
AP Contact Email
*
AP Contact Phone
*
Description of Problem
*
Photo of Panel/Issue
*
When to Schedule?
*
ASAP
Sometime This Week
Next Week
Other
Other
Terms and Conditions
Cancellation Policy: Rescheduling or cancelling an appointment with less than 24 hours wirtten notice will result in a three hour minimum charge per the originally scheduled time and day.
Labor: Service rates effective April 16th, 2022. Our standard service requires that you call Monday through Friday between the hours of 7:30 A.M. and 4:30 P.M. Our normal response time is the next working day. Our response time on emergency service calls is usually within 4 hours. A standard service call will require a labor minimum of three hours. BEC does not charge for travel or fuel surcharges. All work beyond the three hour minimum will be charged in half hour increments. Work performed between 6:00 A.M. and 3:00 P.M, Monday through Friday, excluding holidays shall be billable at Standard Hours Rates. Any service performed between the hours of 3:01 P.M. and 7:29 A.M. shall be subject to Non-Standard Hours Rates.
Service Rates (subject to 3 hour minimum):
Standard Hours Rate - $525.00 for first three hours, no travel sur-charges. Each additional hour, billed in half hour increments
$175.00/hour.
Non-Standard Hours Rate - $825.00 for first three hours, no travel sur-charges. Each additional hour, billed in half hour increments $275.00/hour.
Statutory Holidays 2022:
Holiday or Non-Scheduled Work Day
Date Observed in 2023
New Year’s Day
Monday, January 2
Memorial Day
Monday, May 29
Independence Day
Tuesday, July 4
Labor Day
Monday, September 4
Veterans' Day (Observed)
Friday, November 10
Thanksgiving Day
Thursday, November 23
Day after Thanksgiving
Friday, November 25
Christmas Day
Monday, December 25
Programming Only Rates: Available upon request. Contact
service@becinc.net
.
Material: List price plus all applicable taxes.
Warranty: Any issue covered under warranty will not be invoiced.
Payment: Due upon receipt. BEC accepts check, all major credit cards, and ACH.
I agree to the above terms and conditions.
*
Agree
Signature
*
clear
Name
*
*