BEC Service Request Form

Please complete the below form so we can proceed with scheduling your service.

Physical Site

Customer Type *
Suite Specific *
System Type *
 

Billing Information

Visa

When to Schedule? *
 

Terms and Conditions

Cancellation Policy: Rescheduling or cancelling an appointment with less than 24 hours wirtten notice will result in a three hour minimum charge per the originally scheduled time and day.
 
Labor: Service rates effective April 16th, 2022. Our standard service requires that you call Monday through Friday between the hours of 7:30 A.M. and 4:30 P.M. Our normal response time is the next working day. Our response time on emergency service calls is usually within 4 hours. A standard service call will require a labor minimum of three hours. BEC does not charge for travel or fuel surcharges. All work beyond the three hour minimum will be charged in half hour increments. Work performed between 6:00 A.M. and 3:00 P.M, Monday through Friday, excluding holidays shall be billable at Standard Hours Rates. Any service performed between the hours of 3:01 P.M. and 7:29 A.M. shall be subject to Non-Standard Hours Rates.
 
Service Rates (subject to 3 hour minimum):
Standard Hours Rate - $525.00 for first three hours, no travel sur-charges. Each additional hour, billed in half hour increments $175.00/hour. 
Non-Standard Hours Rate - $825.00 for first three hours, no travel sur-charges. Each additional hour, billed in half hour increments $275.00/hour. 
 
 
Statutory Holidays 2022: 
Holiday or Non-Scheduled Work Day Date Observed in 2022
New Year’s Day Saturday, January 1
Memorial Day Monday, May 30
Independence Day Monday July 4
Labor Day Monday, September 5
Veterans Day Friday, November 11
Thanksgiving Day Thursday, November 24
Day after Thanksgiving Friday, November 25
Christmas Day (Substitute) Monday, December 26
 
Programming Only Rates: Available upon request. Contact service@becinc.net.
 
Material: List price plus all applicable taxes.
 
Warranty: Any issue covered under warranty will not be invoiced.
 
Payment: Due upon receipt. BEC accepts check, all major credit cards, and ACH.
I agree to the above terms and conditions. *
Signature *
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