BEC Service Request Form

Please complete the below form so we can proceed with scheduling your service.

Physical Site

Customer Type *
Suite Specific *
System Type *
Text Messages *
By selecting "Yes" to the above, I have reviewed the Communication Consent Form, Privacy Policy, SMS Terms and Conditions, and Terms and Conditions and agree to receive communications via text message and email about the status of the service request. Communication will come from 1-844-423-2669 and/or By calling or texting 1-844-423-2669, Customers agree to receive text messages, If you no longer wish to receive text messages, you may opt-out at any time by replying "STOP"

Billing Information


When to Schedule? *

Terms and Conditions

Cancellation Policy: Rescheduling or cancelling an appointment with less than 24 hours wirtten notice will result in a three hour minimum charge per the originally scheduled time and day.
Labor: Service rates effective April 16th, 2022. Our standard service requires that you call Monday through Friday between the hours of 7:30 A.M. and 4:30 P.M. Our normal response time is the next working day. Our response time on emergency service calls is usually within 4 hours. A standard service call will require a labor minimum of three hours. BEC does not charge for travel or fuel surcharges. All work beyond the three hour minimum will be charged in half hour increments. Work performed between 6:00 A.M. and 3:00 P.M, Monday through Friday, excluding holidays shall be billable at Standard Hours Rates. Any service performed between the hours of 3:01 P.M. and 7:29 A.M. shall be subject to Non-Standard Hours Rates.
Service Rates (subject to 3 hour minimum):
Standard Hours Rate - $525.00 for first three hours, no travel sur-charges. Each additional hour, billed in half hour increments $175.00/hour. 
Non-Standard Hours Rate - $825.00 for first three hours, no travel sur-charges. Each additional hour, billed in half hour increments $275.00/hour. 
Statutory Holidays 2022: 
Holiday or Non-Scheduled Work Day Date Observed in 2023
New Year’s Day Monday, January 2
Memorial Day Monday, May 29
Independence Day Tuesday, July 4
Labor Day Monday, September 4
Veterans' Day (Observed) Friday, November 10
Thanksgiving Day Thursday, November 23
Day after Thanksgiving Friday, November 25
Christmas Day Monday, December 25
Programming Only Rates: Available upon request. Contact
Material: List price plus all applicable taxes.
Warranty: Any issue covered under warranty will not be invoiced.
Payment: Due upon receipt. BEC accepts check, all major credit cards, and ACH.
I agree to the above terms and conditions. *
Signature *