Syracuse Surge: Digital Customer Service Training

Training Program Eligibility

Program Eligibility 
  • 18 years or older
  • City of Syracuse, NY resident
  • Authorized to work in the U.S.
  • Ability to attend the full training program 
  • Ability to read, write, and speak English for training and safety purposes
  • High school diploma or equivalent degree
  • Proof of vaccination against COVID-19
  • Basic knowledge of using a computer, mouse, keyboard 
  • Customer service experience is preferred